Shipping policy


Shipping Policy

✧ Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.

✧ Shipping Options & Delivery Times

United States

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Shipping rates are calculated at checkout based on your location.

✧ Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number so you can follow your package every step of the way.

✧ Shipping Carriers

We ship using trusted carrier USPS to ensure reliable delivery.

✧ Delays & Delivery Issues

Please note that delivery times are estimates and may be affected by:

  • Carrier delays

  • Weather conditions

  • High order volume

Mi Isla Caribe is not responsible for delays once the package has been shipped.

✧ Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses

  • If a package is returned to us, additional shipping fees may apply for reshipment

✧ Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Include:

  • Your order number

  • Clear photos of the item and packaging

We will review and resolve your request as quickly as possible.

✧ Final Sale Items

Exchanges are only accepted if the item is defective or sent incorrectly.

✧ Contact Us

For any shipping-related questions, please contact us at:
📧 miislacaribe@gmail.com