Shipping policy
Shipping Policy
✧ Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.
✧ Shipping Options & Delivery Times
United States
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Shipping rates are calculated at checkout based on your location.
✧ Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number so you can follow your package every step of the way.
✧ Shipping Carriers
We ship using trusted carrier USPS to ensure reliable delivery.
✧ Delays & Delivery Issues
Please note that delivery times are estimates and may be affected by:
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Carrier delays
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Weather conditions
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High order volume
Mi Isla Caribe is not responsible for delays once the package has been shipped.
✧ Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to incorrectly provided addresses
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If a package is returned to us, additional shipping fees may apply for reshipment
✧ Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Include:
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Your order number
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Clear photos of the item and packaging
We will review and resolve your request as quickly as possible.
✧ Final Sale Items
Exchanges are only accepted if the item is defective or sent incorrectly.
✧ Contact Us
For any shipping-related questions, please contact us at:
📧 miislacaribe@gmail.com